Core:
Uptime Monitoring
Website Backups
Plugin/Theme/System Updates (WordPress)
Security Protection
General Advice
Fixes:
Correct any loading issues
Malware Removal
Content Basic:
Website Text Changes
Image Updates
Content Advanced:
Page Layout Changes
New Page Additions
Optimsation:
Optimised Images
Website Load Time (PageSpeed) Optimisation
ECommerce:
Payment Gateway Support
Configuration of Modules/Checkout steps
Premium Reactivity:
VIP SLA’s on fixes